Annual membership for after school care
Annual memberships for after school care begin on August 1st and end on May 31st.
Annual memberships for after school care automatically renew annually and, unless you cancel by the 23rd of July, you will be charged for the next annual Membership Term.
No refunds will be given after July 24th.
Cancellation of your monthly after school care tuition program
You may cancel your after-school care membership with a 1 month notice in writing delivered by the 10th of the month.
If you cancel after the 10th of the month, no refunds or pro-rating will be given.
Cancellation Policy for adventures
We have a 48-hour cancellation policy. If you cancel your reservation outside of 48 hours prior to your adventure date, your payment, less a $20 per person service fee, will be refunded to you.
No refunds or reschedules will be given with less than a 48-hour notice. *
Your adventure reservation is transferable, so you can give it or sell it to someone else if you choose.
If we cancel your adventure due to weather or other unforeseeable conditions, we will reschedule your adventure for another available time, or give you a full refund.
If you are late, you will not receive a refund. Your adventure and guide will leave as scheduled whether you are there or not. We expect you to arrive 15 minutes prior to your reserved adventure time.
*Refunds for medical reasons must be accompanied by a physician’s note and will be
considered on a case by case basis.